Frequently Asked Questions
Everything you need to know about raising the next generation of mountain bikers.
Will the Shotgun seat fit my mountain bike?
The Shotgun seat is designed to fit all modern mountain bikes with standard 1 1/8 inch steerers. It is adjustable to fit top tubes between 30-68mm wide and down tubes between 30-100mm wide.
How long does shipping take for orders in the US?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Is the Shotgun seat safe for my carbon frame?
Yes, the Shotgun seat features full rubber protection to ensure your frame remains scratch-free. It does not clamp onto the frame in a way that compromises carbon integrity when installed correctly.
What age range is the Shotgun seat suitable for?
The seat is designed for children aged 2 to 5 years, up to a maximum weight of 48lb (22kg). We recommend your child is comfortable sitting on a bike seat before use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.